Testimonials

What our Clients Say

Consulting Business Owner & SMSF Trustees

We have been working with Emma since 2014 to help with the accounting needs of a consultancy business (with a trust / company setup) and a self-managed superannuation fund. In that time, not only has Emma provided professional and timely guidance to best align our requirements, but she has been a person we have come to rely on for honest information.


With Emma, while she is knowledgeable in all things accounting (especially SMSF), you know that if it’s something she is not 100% sure of, she will tell you and then research it to make sure she is providing the best information possible. It is that honesty and dedication that makes her an important part of our team.

Manufacture Business Owner

I have had the pleasure of having Emma as my accountant for the last 14 years. During this time, she has provided my company with her valuable expertise in accounting, tax planning, and finance. Emma is an excellent communicator and quickly answers queries, promptly making herself available when I need her advice. I have felt extremely comfortable in dealing with Emma. She always explains herself in terminology that is understandable and provides solutions to any issues, thus making her an efficient and extremely reliable accountant.


I have no hesitation in recommending Emma, from Empression Accounting & Taxation. Over the years, I have searched for an accountant that I can trust and have confidence in, and I can truly state that Emma is this individual; for my personal and business needs.

Electrical Engineer & SMSF Trustee

Emma has been our Tax Agent for over 9 years and we have found she is more than just a tax agent. She goes over and above for us; she has always ensured we are receiving every allowable deduction and benefit.


Her service is personalised, very professional and prompt. We have never been kept waiting for any required accounting matters. Nothing is too much hassle for her, she will find answers to any queries and get back to us within a few hours.


Her knowledge is brilliant and she is extremely conscientious. She is very honest and her fees are fair.
We would not consider going to anyone else.

Auto Electrician

We were referred to Emma at Empression recently and it has been the best decision we made. We were involved in dispersing a business partnership and nothing was ever to much trouble, Emma always told us “leave it with me, I’ll get it sorted, you just keep working”. We have been fortunate on our side. She finds solutions, explains what is going on and efficiently turns around work. This leads us to having more confidence in our business and tax planning and allows us to get on with things on our side.

Financial Planner

Emma has been of great assistance to me in the early days of starting a new business that can be quite stressful. Her calm nature and very high service standards as well as timely professional advice makes her a great asset to any business or individual from an Accounting and tax advice perspective. I cannot highly recommend her enough.

Medical Professionals and SMSF Trustees

We have known Emma Zhao for a few years, she is very dedicated and prompt in completing any work that is under her remit. We have found her extremely trust worthy and diligent, identifying issues that have not been evident to us. She does not hesitate to go beyond her call of duty whilst looking after her clients.

Mortgage Broker

Emma Zhao of Empression Accounting & Taxation has been my accountant for over 13 years.
Emma has always demonstrated high levels of knowledge and understanding of Australian Taxation.
More importantly, from my viewpoint, Emma is highly approachable and prepared to take the time to understand how my business operates and how best to meet my taxation obligations.
I continue to refer Emma and Empression to my friends, family, and colleagues.

Retail Shop Owner and SMSF Trustee

Emma has been helping me with my personal, SMSF and business accounting needs for many years. I have always found her to be a fountain of knowledge and is always on hand to help whenever I need. Her major point of difference is her forward thinking ideas, and proactive approach. I have confidently recommended her to friends and family over the years, knowing she will provide them with excellent service.